Refund Policy

Returns of unused, unwashed, tagged items in their original condition will be accepted within 14 calendar days of receiving your order. If 14 days have gone by since receiving your order, unfortunately we can not offer you a refund or exchange. 

After we receive your item, it will be reviewed and we will process your return. The money will be refunded to the original payment method you used during your purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

​All exchanges must be made within 14 days of receiving your order. Exchanges/Returns must be returned unused, unwashed and tagged or they will not be accepted.

If you need to exchange sizes in the same item, send us an email and we will accept an exchange depending on availability. You will be responsible for sending your items back, shipping labels are not provided.

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Please email us at info.bluprism@gmail.com to start your return.